Posted June 18, 2026
Quality Assurance Operations Supervisor
Merck Group
Madison, WI, United States
Full Time
Compensation: $82,900 to $124,300 Annually
Reference: Merck Group_300436
Work Your Magic with us! Start your next chapter and join MilliporeSigma.
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
The Quality Assurance Operations supervisor is a driver of a mature quality culture, particularly through the implementation of quality assurance within operations. Quality assurance operations (QA Ops) function is present or easily accessible to operations in a Manufacturing facility to support data integrity, root cause analysis, data and batch review, document control and auditing.
Who You Are
Minimum Qualifications:
OR
Preferred Qualifications:
Pay Range for this position: $82,900-$124,300.
The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here
RSREMD
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!
Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
The Quality Assurance Operations supervisor is a driver of a mature quality culture, particularly through the implementation of quality assurance within operations. Quality assurance operations (QA Ops) function is present or easily accessible to operations in a Manufacturing facility to support data integrity, root cause analysis, data and batch review, document control and auditing.
- Supervise employees to accomplish all departmental goals and objectives in safe manner and in compliance with all various state, federal and company regulations (OSHA, EPA, FDA, NRC, etc.)
- Identify, evaluate, and implement process improvements
- Lead team through day-to-day site operations and challenges, including prioritization and defect resolution
- Pro-actively review Operating Procedures, update test specifications, modify as needed in accordance with change management procedures
- Coach and facilitate systematic cause and effect problem solving to implement robust solutions for customer complaints and internal defects, including CAPA management. Report incidents, assist in investigating causes and follow up with appropriate actions
- Manage quality trends and metrics to drive systematic process improvements and minimize the cost of poor quality.
- Perform tasks as required for Quality Management System (QMS), including compliance with 21 CFR 210 and 211, Q7 and ISO 13485
- Select, train, develop, motivate, and evaluate employees in a timely manner consistent with company policies. Lead and motivate through positive reinforcement, encouragement, example, and communication of company values
- Develop employees to maximize performance. Communicate with employees, other departments, and management in a timely fashion. Quickly resolve personnel conflicts and problems as they arise
Who You Are
Minimum Qualifications:
- Bachelor's degree in any Life Science discipline.
- 4+ years quality assurance in a cGMP environment.
OR
- Associate's degree in any Life Science discipline.
- 4+ years of supervisor experience.
- 4+ years quality assurance in a cGMP environment.
Preferred Qualifications:
- Detailed knowledge of data integrity, data review, root cause analysis and auditing
- Highly developed interpersonal, written and verbal skills with attention to detail.
- Strong team player - ability to collaborate across all departments within the organization to deliver on quality and regulatory commitments
- Ability to work autonomously, effectively manage time, and deliver results on time
- Prior supervisory or Lean Six Sigma experience
- Familiar with cGMP, ISO, FDA Regulations
- Strong communication, personal, and leadership skills
- Planning, organizational and team building skills
Pay Range for this position: $82,900-$124,300.
The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here
RSREMD
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!